We are actively monitoring the situation regarding the spread of the Novel Coronavirus (COVID-19), including related guidance provided by local government and public health officials, and are following any protocols issued by governmental authorities and agencies . We encourage all guests to refer to the World Health Organization (WHO), the Centers for Disease Control (CDC) or their local health authority for more information about COVID-19.
We continue to adhere to the latest information, protocols and tools from the world’s leading health experts and government authorities - including the World Health Organization and Centers for Disease Control - to maximize the effectiveness of our response. For so many, travel is a necessary and rewarding part of our lives. We're continuing to develop precautionary measures to ensure your well-being, along with that of our guest community at large.
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You will now check in with contactless Mobile Check In
Mobile Check-In:
✔ You will receive a text message with your Room Number. This text message will be sent on the day of arrival, once your room is ready for check-in, to the mobile telephone number we have on file.
✔ You will receive an electronic lock door code via that same text message reference above, and you may proceed directly to Your Room upon arrival to Windward Shores.
✔ We will contact you to arrange to pay your outstanding balance, if applicable, before your arrival.
Check-in time is at 5:00 PM daily.
Check-out 11AM.
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Housekeeping Concierge:
In light of COVID-19 operating conditions, we've had to rethink the way we manage our Housekeeping Department. As of May 5, 2020, we began to implement the all new Housekeeping Concierge system, providing you a unique access to custom-ordered daily housekeeping amenities, dropped right to your front door.
Food + Beverage:
Stay tuned for our new pre-arrival | grab + go | breakfast + lunch pre-order offerings launching later this month!